Payment FAQ
Answers to the most common questions about paying in Déblo.
Last updated: November 2, 2026
Which payment methods can I use?
The methods offered depend on your country and on the app you use. They are shown at the payment step.
Who sells me the credits?
The seller depends on the payment method. It is shown at checkout and on the receipt:
| Payment method | Seller |
|---|---|
| Card, Apple Pay, Google Pay (Stripe) | ZeroSuite, Inc. |
| PayPal | ZeroSuite, Inc. |
| In-app purchase on the App Store (Apple) | ZeroSuite, Inc. |
| In-app purchase on Google Play | ZeroSuite, Inc. |
| Mobile money via pawaPay | ZeroSuite, Inc. |
| Mobile money via XPAYE (PaiementPro) | WorkCloud SASU, licensed distributor of ZeroSuite, Inc. |
| Mobile money via Hub2 | WorkCloud SASU, licensed distributor of ZeroSuite, Inc. |
| Mobile money via BUI | WorkCloud SASU, licensed distributor of ZeroSuite, Inc. |
Where is my receipt?
In Transactions, on the web (dashboard) or in the app. Each top-up has a receipt you can view or save as a PDF.
I paid but my balance did not change
Some mobile money payments are confirmed with a delay. If your balance is not credited, write to support ([email protected] or WhatsApp +1 608 600 6009) with the payment reference.
Does Déblo store my card details?
No. Card details are entered on the payment provider’s page, not on Déblo.